Cancellation and Deposit Policy for Reflections Aesthetic Spa and Owsley Plastic Surgery
Owsley Plastic Surgery and Reflections Aesthetic Spa’s goal is to provide excellent care to each patient in a timely manner. If it is necessary to cancel an appointment, patients are required to call or leave a message at least 24 hours before their appointment time. Notification allows the practice to better utilize appointments for other patients in need of prompt care.
Appointment Deposits – Any aesthetic appointment under 1 hour requires a $25.00 Deposit. Any aesthetic appointment over 1 hour requires a $50.00 Deposit. All deposits will be retained as a credit on the patient’s account and may be applied to any service received.
No Show – shall mean any patient who fails to arrive for a scheduled appointment. $25.00 charge.
Same Day Cancellation – shall mean any patient who cancels an appointment less than 24 hours before their scheduled appointment. $25.00 Charge.
Late Arrival – shall mean any patient who arrives at the clinic 15 minutes after the expected arrival time for the scheduled appointment. $25.00 Charge for appointments needing to be rescheduled due to tardiness.